Privacy Policy

Last updated: August 27, 2026

This Privacy Policy explains what information still.frame collects, how we use it, and the choices you have. It applies to the still.frame website and app (the "Service").

1. Information We Collect

Account information: your email address and password (stored securely, never in plain text).

Content you provide: footage, audio, and hook/caption text you upload or create in order to generate videos.

Usage data: basic technical information like browser type, device type, and how you interact with the Service, used to keep it running and to improve it.

Payment information: if you subscribe to a paid plan, billing details are handled directly by our payment processor -- we don't store your full card number on our own servers.

2. How We Use Information

We use the information above to: provide and operate the Service (including rendering and storing your videos), maintain your account, process payments, respond to support requests, and improve the Service's reliability and features. We don't sell your personal information.

3. Storage and Security

Your account data, uploaded footage, and rendered videos are stored on secured infrastructure. We use industry-standard measures to protect against unauthorized access, but no system is perfectly secure, and we can't guarantee absolute security.

4. Third-Party Services

We rely on third-party infrastructure providers (for hosting and storage) and a payment processor (for billing) to operate the Service. These providers only receive the information they need to perform their function.

5. Data Retention and Deletion

We keep your account data and content for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us; we'll delete it within a reasonable timeframe, except where we're required to retain records for legal or accounting reasons.

6. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. Contact us to exercise these rights.

7. Cookies

We use minimal, functional cookies (such as keeping you signed in). We don't use third-party advertising trackers.

8. Children's Privacy

The Service isn't directed at children under 13, and we don't knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the updated version here with a new "Last updated" date.

10. Contact

Questions about this Policy? Reach us at privacy@stillframecut.com.